Support

Email contact@godoctor.com with your question. If you are reporting a problem, telling us which screen you were on and what you expected to happen will usually get it fixed a good deal faster.

Reporting a question

If you think a question or explanation is wrong, use Report question at the bottom of the question itself. That sends us the question along with your comment, which is far more useful than an email describing it from memory. We read every one.

Subscriptions and billing

Subscriptions bought in the app are handled by Apple, not by us. To view, change or cancel one, open the Settings app, tap your name, then Subscriptions.

If you have subscribed but the app still shows the free tier, tap Restore purchases on the subscription screen. That usually resolves it within a few seconds. If it does not, email us with the Apple ID you subscribed with and we will sort it out.

Refunds are handled by Apple. Request one at reportaproblem.apple.com — we are not able to issue them on Apple's behalf.

Your account

Forgotten your password? Use the reset link on the sign-in screen.

You can delete your account and all your practice history from Home › Account › Delete account in the app. This is permanent and cannot be undone. Note that deleting your account does not cancel an App Store subscription — cancel that separately in your Apple account settings, or it will keep renewing.

Data and privacy

Our privacy policy explains what we collect and who processes it. To request a copy of your data, or to have it corrected or deleted, email us and we will respond within one month.